VoIP For Care Homes

Care homes

The features that care home operators often look for are:

• Capability to make or receive several calls at the same time – this is becoming increasingly important as the Care Quality Commission sets higher targets of service and care to residents. Families want to be able to contact their relatives easily and it is vital that healthcare providers can communicate with care staff without constraints
• Freedom to provide low-cost private telephone connections in residents’ rooms.
• Redirecting non-care related calls to administrative staff to avoid distracting front-line care staff

Our hosted VoIP systems make all this possible at low cost.

A single broadband line will enable multiple simultaneous calls and calls can be queued until someone answers.

We can supply phones in residents’ rooms that are not tied to a long-term contracts. People can have their choice of phones including “big Button” and hearing-aid compatible units.

We can provide care homes with separate telephone numbers for marketing and recruitment that ring on different phones.